- A recent study found that 29% of employees have skipped a meeting assuming that AI would be able to fill in the gaps.
- The biggest benefits of AI note taking platforms include saving time (69%), fewer manual notes (41%), and improved record accuracy (27%).
- However, employees also note some drawbacks, including inaccuracy/loss of nuance (48%), privacy concerns (46%), and data security risks (42%).
A new study about the impact of AI note taking platforms has found that nearly a third of employees admit that they have skipped a meeting with the assumption that the generated summaries would cover it.
Over the last few years, the tech industry has promised that AI would make life easier for employees. Beyond the scores of layoffs in that time, this appears to be true, with many employees utilizing tools like AI note taking platforms to improve productivity.
Sometimes, though, they just use it to avoid tedious tasks like meetings, with this new study shining a light on how employees are actually using artificial intelligence in the workplace.
How Common Is AI Note Taking in Meetings?
According to the study from Software Finder, titled AI Note Taking at Work: Benefits and Drawbacks, just under a fifth of employees (19%) state that they are using AI tools to take notes for them during the work day.
As for what they’re using them for, the survey discovered that 29% of employees admit that they have used AI note taking tools and summaries to avoid meetings.
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Which employees are using AI note taking more than others? Well, that one is actually pretty obvious, with younger employees doing it more often than others. 43% of Gen Z employees are using these tools, while only 30% of Millennial employees are doing the same.
Pros and Cons of AI Note Taking
Beyond the simple usage numbers, the study also found that there are some serious benefits and downsides to using the technology in the workplace, for both the business and the employees in question.
For starters, the study found that employees using AI note taking technology (28%) get promoted more often than other employees (15%). They also earn more, with employees that use AI note taking technology earning $86,034 per year, while those that don’t only earning $67,709 per year.
Beyond that, workers also note that the technology is increasing productivity, noting benefits like time savings (69%), fewer manual notes (41%), and improved record accuracy (27%).
There are some downsides, though. The study found that workers believe that the technology can lead to inaccuracy/loss of nuance (48%), privacy concerns (46%), and data security risks (42%).
AI in the Workplace
AI tools are becoming more and more common in the workplace and this study shows that employees are starting to get used to it.
That comes with some caveats, though. While AI tools are shown to improve productivity, the quality of work can suffer, with many complaining about AI slop slowing down progress for other employees.
All that to say, AI hasn’t proven to be the gamechanger everyone expects in the workplace just yet. But as it becomes more capable and more widespread, the tide could turn for those that are willing to embrace it.
