Potentially Millions Worldwide Impacted by MoneyGram Breach

MoneyGram is the latest company to have been affected by a data breach, with potentially 150 million customers impacted.
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Published on October 9, 2024

MoneyGram is urging its customers to be vigilant after a cyberattack saw personal information stolen for potentially millions of people worldwide.

The details are limited at the moment, including exactly how many victims there are; but MoneyGram has shared that stolen customer data includes names, phone numbers, postal and email addresses, dates of birth, and some national identification numbers.

In the past four weeks along, Comcast and Dell have both published details of data breaches, in what is proving to be a tough year for cybersecurity.

For the MoneyGram team, the extent of the cyberattack is now under investigation.

In a statement online, addressed to its consumers, the company says that it discovered the attack on September 27 and that the data was “accessed and acquired” between September 20 and 22.

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With such a concerning list of data exposed, the company says that it reacted by taking certain systems offline and has called in “leading external cybersecurity experts” as well as law enforcement to launch its investigation.

It adds that its systems are now back online after an outage that TechCrunch reported lasted a week.

MoneyGram says that different consumers have had different data taken; but the information includes: “certain affected consumer names, contact information (such as phone numbers, email and postal addresses), dates of birth, [and] a limited number of Social Security numbers”

The list, unfortunately, continues with ID documents including driver’s licenses on there as well as utility bills, bank account numbers and the dates plus amounts of transactions.

MoneyGram adds that “for a limited number of consumers, criminal investigation information (such as fraud)” details have also been leaked.

MoneyGram has set up a phone line for US customers and is also offering them free identity protection and credit monitoring services for two years.

It writes: “We recommend that you remain vigilant for incidents of fraud and identity theft by reviewing account statements and monitoring your free credit reports.”

MoneyGram has more than 150 million customers worldwide.

Written By

Katie has been a journalist for more than twenty years. At 18 years old, she started her career at the world’s oldest photography magazine before joining the launch team at Wired magazine as News Editor. After a spell in Hong Kong writing for Cathay Pacific’s inflight magazine about the Asian startup scene, she is now back in the UK. Writing from Sussex, she covers everything from nature restoration to data science for a beautiful array of magazines and websites.

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