Klarna CEO Says the World Isn’t “Ready” for AI Job Shock

Sebastian Siemiatkowski says his contemporaries aren't aware of the consequences the technology will have on the job market.
Nicole Mousicos
Written By
Published on October 10, 2025
Person typing looking through job applications

Klarna CEO Sebastian Siemiatkowski has said that the world isn’t ready for the disruption that AI is going to cause on the job market, particularly for knowledge workers.

Siemiatkowski and Klarna have long been loyal to the technology and the companies furthering it, saying in 2023 that they would be OpenAI’s “favorite guinea pig.”

AI has already had an impact on the job market, particularly for entry-level workers. However, it’s uncertain on how quickly we’ll see AI take over the entire market.

CEO of buy-now, pay-later company Klarna, Sebastian Siemiatkowski has said that the world isn’t ready for the consequences AI will bring to the job market. Particularly, as the technology looks to cause a “massive shift” with knowledge work.

Siemiatkowski said, during an interview with Bloomberg Television, “I feel a lot of my tech bros are being slightly, you know, not to the point on this topic. I think there is a massive shift coming to knowledge work.”

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While he did say that new jobs will be created as a result of AI, he identified this as a long term solution, whereas society now needs to focus on creating short term ones as people lose their jobs.

In 2023, Siemiatkowski declared that he wanted to be AI company OpenAI’s “favorite guinea pig.” On top of this, Klarna has already invested significantly in AI, and Siemiatkowksi continues to be a strong supporter of the tech:

“You can build a lot of trust by having AI perform specific types of task because of the consistency and quality.” – Klarna CEO, Sebastian Siemiatkowski

Implementing AI hasn’t always gone well for Klarna, however. Back in May, the company reversed a decision to replace 700 customer service workers with AI, only to rehire once again due to reports of customer dissatisfaction and poor quality support.

That hasn’t stopped Siemiatkowski championing AI. In the interview with Bloomberg, he said he’d been trialing out vibe coding, claiming that: “People should not be afraid of technology.”

Notable companies have been making way for AI in the workplace, and we’ve been documenting it for quite some time.

At the moment, it seems those suffering the most are entry-level candidates, with one August 2025 study from Stanford economists finding that in fields where AI can replace roles, entry-level employment has dropped by 13% in the past three years for those aged 22-25. PwC also recently announced plans to dramatically cut the number of graduates it will be recruiting in the next year, due to AI.

Although, it’s unclear if any of these replacements are paying off. While some companies are seeing return-on-investment with AI spending so far, experiments that have fully replaced workers with AI haven’t gone to plan. So, it might be a while before we’re in a state of serious consequence like Siemiatkowski says, but he’s absolutely right that we should prepare for it.

Written By

Nicole Mousicos

Nicole is Tech.co’s News Editor, reporting on the latest technology news and curating The AI Strat newsletter. After studying English Literature and Creative Writing, they worked on local newspapers and online publications, including Outlander Magazine. Previously, they covered tech products and news at Expert Reviews. Outside of Tech.co, they enjoy sports and video games.

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