AI Moderation Leads to Layoffs at TikTok

There are 500 employees at TikTok that could be replaced by AI, as the company moves towards automation its moderation.
Written By
Published on October 11, 2024
TikTok HQ

TikTok has made around 500 employees redundant as it moves from human to AI moderation.

The news came from anonymous sources and was first reported by business portal The Malaysian Reserve. It has since been confirmed by ByteDance, the Chinese owner of the social media platform.

TikTok has already hit the news this weekwith 14 attorneys general bringing lawsuits against it for “prey[ing] upon young people’s unique psychological vulnerabilities” to drive hits.

The job losses are predominantly reported to be in Malaysia and from among the content moderation operations team.

Reuters reports that “80% of guidelines-violating content [is] now removed by automated technologies,” and TikTok is pushing for more for improved efficiency.A TikTok spokesperson said in a statement: “We’re making these changes as part of our ongoing efforts to further strengthen our global operating model for content moderation.”

About Tech.co Video Thumbnail Showing Lead Writer Conor Cawley Smiling Next to Tech.co Logo

This just in! View the top business tech deals for 2026 👨‍💻

The news of the cuts come as ByteDance faces mounting pressure to address the mental health impact of its algorithm on children.

The attorneys general from 14 states have banded together to launch a lawsuit against ByteDance, accusing it of causing harm to children and teenagers.

California attorney general, Rob Bonta, wrote in a statement: “TikTok intentionally targets children because they know kids do not yet have the defenses or capacity to create healthy boundaries around addictive content.”

This lawsuit comes as the company is also fighting for its very future in the US as the date for its ban in the country creeps ever closer.

Despite furiously defending itself against the accusation of sending users’ information to China, the company’s future is looking bleak unless it can find a US buyer.

Written By

Katie has been a journalist for more than twenty years. At 18 years old, she started her career at the world’s oldest photography magazine before joining the launch team at Wired magazine as News Editor. After a spell in Hong Kong writing for Cathay Pacific’s inflight magazine about the Asian startup scene, she is now back in the UK. Writing from Sussex, she covers everything from nature restoration to data science for a beautiful array of magazines and websites.

More about